Michelle Hall
I am Michelle Hall and I am proud to be a certified Wix Expert Webmaster.
CA, US
English
Michelle Hall w kilku słowach
Creating websites is my passion and my full time job. I have been creating websites for over 20 years. Needless to say, Wix has made it easier and faster to create stunning websites enabling us to charge a lot less money than we did in the past. You are probably here looking for a Wix Webmaster because you are aware of the outstanding reputation that Wix has for producing some of the most impressive websites on the internet. Chances are that you have either attempted to create your own website with results that you are not happy with, or decided right off that you were not up to the task. You are not alone. It would be my pleasure to work with you to create the website of your dreams, that you and your business deserves....Wybrane projekty (17)
Usługi i ceny
Opinie (61)
4,8
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MICHELLE is AMAZING!! I cannot say enough great words about her. I told her my complex problem I was trying to figure out for my wix website where I scoured the internet trying to figure it out on my own, even other developers told me it would be a huge effort in time and cost. But she was able to find out several solutions in seconds and helped walk me through it with ease. She was very patient, understanding and caring. I felt like I was talking to a family member. I cannot recommend her enough. Thank you so much Michelle!...
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Mrs. Michelle Hall was very professional, knowledgeable, and helpful in redesigning our website. WOW, we were very pleased. We would recommend her to anyone whose looking to embark on projects such as this. We appreciated the honesty and kindness that she showed while working on this project. We look forward to working with her in the near future....
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In late December of 2022 we settled on $750 for Michelle Hall to write a custom code for my “product page”. I stressed that I DID NOT want graphics for individual products on my “product page”. She then offered to customize my entire website for $1,500; and, I paid her 50% ($750) via VENMO.
One day she emailed me a graphic in two styles, and ask me to pick one. At that time she requested, and I declined permission to hire someone to help her. A few days later she informed me that she had created 100 graphics for my products, and demanded another immediate payment of $450 - because she was investing too much time in my project.
When I questioned the wisdom of creating graphics for each of my (840) products, and sensing that she was under stress, I told her to forget about customizing my “entire website” and to just focus on my initial request of custom coding a “product page” that lists rows of products WITHOUT graphics, by product name, price and an “add to cart” button.
Even though she had not done any work on the custom coding for my “product pages”, she refused my very reasonable offer, and terminated her services without refunding me the prepaid $750.
In short, I trusted Michelle because she was referred to me by WIX. In view of the fact that I had outlined my needs, and I treated her with respect, she became unreasonable and combative. I’ve never complained about someone like this … but WIX and potential clients need to know my experience with her....
Odpowiedź specjalisty
I am so surprised that a client would leave a dishonest review. Just about everything stated is just not true. Note that YOU ended the project. I was happy to continue, but wanted to be paid for the many hours of work that you asked me to do. Below, I will share actual communication from our emails that will validate the actual course of events:
Our Original agreement was to code your Wix Store for $750. However, I shared with you a website with a business exactly like yours that I felt would be a better looking and user friendly design. Below is the communication:
Me: However, Efrain, I would absolutely love to design the website below.
https://shop.testing.com/category/allergy-tests/
Cost would be $1750
You: From: econolabs <mail@econolabs.com>
Sent: Thursday, December 15, 2022 5:38 AM
To: Michelle Hall <michelle@wixcreations.com>
Subject: Re: Website Design Proposal - Revised
Good Morning Michelle,
What is your very best price for designing a new website?
Me: On Thu, Dec 15, 2022 at 8:51 AM Michelle Hall <michelle@wixcreations.com> wrote:
Good morning Efrain,
I would really love to design your website. $1500 is my best price. I truly hope this works for you
You: From: econolabs <mail@econolabs.com>
Sent: Thursday, December 15, 2022 11:04 AM
To: Michelle Hall <michelle@wixcreations.com>
Subject: Re: Website Design Proposal - Revised
Michelle,
OK; let's do it.
I then proceeded to design the website that we discussed. After hours of work, I asked you to take a look to see if you liked the design. Communication is below:
Me: On Mon, Dec 19, 2022 at 2:11 AM Michelle Hall <michelle@wixcreations.com> wrote:
Hello Efrain,
I like the template that you started with so I will continue with it. Please take a look at what I've done so far. Let me know which image background you like best. You can also see it on the shop page. Then I will proceed with setting up the products for the store. Since only you and I will be the only ones seeing it, I will go ahead and publish the site.
https://mail46178.wixsite.com/econolabs
You: From: econolabs <mail@econolabs.com>
Sent: Monday, December 19, 2022 1:30 PM
To: Michelle Hall <michelle@wixcreations.com>
Subject: Re: Feedback
MIchelle,
1) My featured products are: i) MMA Panel, ii) Annual Checkup Panel; iii) STD Testing and iv) Thyroid Tests;and
2) The colors I suggested aren't working. Please try the colors on the existing site.
3) Please use the same navigation menu on the existing site.
4) Please replicate the footer from my existing site.
More input as we progress.
After going though your website and changing the colors to your current website you sent the following:
From: econoLABS.com <econolabs@gmail.com>
Sent: Tuesday, December 20, 2022 1:24 PM
To: Michelle Hall <michelle@wixcreations.com>
Subject: econoLABS
MIchelle,
The red is not working for me. Please use the attached palette with 3-shades of blue.
Also, please use the attached LOGO
I am now having to change all colors again. However, that was not a problem as I wanted to provide what you desire.
The following email was sent after I made the changes:
I replied on Tue 12/20/2022 11:43 PM
Michelle Hall
To: econoLABS.com <econolabs@gmail.com>
Changes made on website. I love the new colors. Do you like either of these for the image background? We could actually mix them in the store. I also added the 2 samples in the store. I like the idea of mixing them.
At this point, I am asking you to take a look at the store and let me know which image design you like.
Your response:
From: econoLABS.com <econolabs@gmail.com>
Sent: Wednesday, December 21, 2022 9:12 AM
To: Michelle Hall <michelle@wixcreations.com>
Subject: Re: econoLABS
I prefer the light blue background.
I then proceeded to custom photoshop images for 100 of your products. To keep you in the loop, I sent the following email:
On Thu, Dec 22, 2022 at 2:46 AM Michelle Hall <michelle@wixcreations.com> wrote:
I have made 100 images. Thought I'd better have you take a look before I continue. Please visit Test Menu page
https://mail46178.wixsite.com/econolabs/shop
Now after all of my work, you sent the following email which was changing the whole ball game:
From: econoLABS.com <econolabs@gmail.com>
Sent: Thursday, December 22, 2022 12:32 PM
To: Michelle Hall <michelle@wixcreations.com>
Subject: Re: econoLABS
MIchelle,
I don't want any images on any of my product lists.
Graphics on the landing pages of individual tests are OK ... but they must be small ... no bigger than twice the height of the font..
Red for blood tests
Yellow for urine tests
Brown for stool tests
Beige for sputum
I will connect the colors with the appropriate tests.
My response is below:
On Fri, Dec 23, 2022 at 12:45 PM Michelle Hall <michelle@wixcreations.com> wrote:
I’m not understanding your request. But clearly you’re changing it up again. Please call me after 2pm your time.
I quoted you an extremely low price and have already put in a lot of work. I need to be paid the balance before continuing.
Your response is below:
From: econoLABS.com <econolabs@gmail.com>
Sent: Friday, December 23, 2022 12:07 PM
To: Michelle Hall <michelle@wixcreations.com>
Subject: Re: econoLABS
Michelle,
Knowing that I didn't want graphics on my products [Please refer to my email to you Dec 13, 4:10 PM], I'm confused as to why you wasted time creating ANY graphics, much less LARGE graphics for each of my products.
I trust that you will reconsider in writing the necessary coding for my store file, such that all products listed on said file are in single rows, with four elements. (If that is too much, just make the coding for three columns, minus the color graphics.)
Column one: Product name
Column two: Product price
Column three: Add to cart button
Column four: Each product in the store file will have a colored (filled) circle - no larger than twice the height of the font - that represents the source of the specimen for lab analysis, I.e.,
Red for blood tests
Yellow for urine tests
Brown for stool tests
Grey for sputum tests
I've locked my site. However, if you want to complete the coding for my store file, as mentioned above, I will unlock it.
If I don't hear from you by 5 PM EST on Monday, December 26, 2022, I will assume that you are unwilling or unable to provide and embed said coding for the prepaid $750; and, I will proceed accordingly.
You have now changed even what we discussed in the initial coding job. You added a lot more coding work. My response is below:
On Tue, Dec 27, 2022 at 3:49 PM Michelle Hall <michelle@wixcreations.com> wrote:
Hello Efrain,
Please see the attached documents. Based on what I am sharing, I am happy to code your website based on our original agreement for $750. However, you made the request that I design a new website and I spent hours doing it. You stated that you saw 3 or 4 hours of work, however there were much more than 3 or 4 hours of work. Yes I copied and pasted the text content, however all else was redesigned, including purchasing the cover image because yours did not have large enough pixels to display it correctly.
When I am working outside of a complete website design, I charge $250 per hour. I value my time as I am sure you value yours when in surgery.
My proposal is that I am happy to design according to our original agreement. But I want to be paid $400 for the work that I completed on the website redesign.
If you are good with that, then we can proceed.
Attached please find our communications regarding the redesign of your website, and screen prints of the work that I did.
Your response. again, different than the original coding agreement:
On Dec 29, 2022, at 1:44 PM, econoLABS.com <econolabs@gmail.com> wrote:
Michelle,
Thank you for reaching out to me. (Sorry for the late response; I just got back home from a family gathering.)
I do not want to focus on the problem; I'd rather focus on the solution. I will do my own website. So, if you like, just focus on the coded product page as follows:
Column one: Product name
Column two: Product price
Column three: Add to cart button
Column four: Each product in the store file will have a colored (filled) circle - no larger than twice the height of the font - that represents the source of the specimen for lab analysis, I.e.,
Red for blood tests
Yellow for urine tests
Brown for stool tests
Grey for sputum tests
Also, no pull down menu. The products should always be in alphabetical order.
If you are agreeable, I will unlock my website.
My response:
You requested that I design a new website. As stated, I put many hours into it. That’s fine if you want to design your own website, however, I need to be compensated for the work that I did. I cannot afford to work for free. Once compensated the $400 (which is a fraction of the work done), I’m happy to proceed.
Your response in which YOU TERMINATED THE PROJECT.
Sat, Dec 31, 2022 at 6:18 AM
MIchelle,
We are done. kindly make this project complete.
Thank you,
/efrain... 0,0
Michelle did amazing work and was great with communicating. She was very helpful and knowledgeable. She made sure my website had the tools it needed, she changed anything I requested and made sure my website looked the way I wanted it to look before she was finished with it. Thanks again Michelle, I would highly recommend her to anyone!...
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Michelle was the best. She was most helpful and efficient with her vast years of experience. I Highly recommend Michelle....
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Michelle was absolutely fantastic to work with. In less than a week we talked, went over ideas, and I had a whole new site just the way I hoped for. They are absolutely fantastic to work with--great communication, strong follow-up and very thoughtful and conscientious about what they do. A must hire if you need a person to do your website design, talk through SEO stuff, etc....
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She is great and was fast getting my page up to par within a day and a half. I finally got the confidence I wanted for my website. She is definitely the one! Thank you Michelle! 🙏...
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Thank you for your time and efforts for setting up my first website and being a part of that experience for me....
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I needed an already established website brought up to date and also make informational changes. Michelle was very helpful in reviewing and trouble shooting what may need to be changed and to correct aspects incorrectly done originally. Her experience and willingness to make the changes that were needed to make the website flow better and be more easily found on Google searches were much appreciated. I highly recommend Michelle Hall!...
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Michelle helped me fix a problem that was brand new in the wix software and i never would have been able to figure it out otherwise. she was very descriptive and super helpful, i will be sure to reach out to her again!...
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Michelle was very polite & knowledgeable. She takes her time to listen & extends her help in a timely manner. She also makes sure she answers every question you have! Highly recommend!...
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Michelle has been so wonderful helping me build my website not only did she make it user friendly but I learned so much in the process. I would highly recommend anyone to work with her! The level of expertise and input helped me launch my business on time! Thank you very much ~Krystal...